Jenkins integration with servicenow with approval

[Meghana B Srina]

We have a Jenkinsfile with multiple stages in it. In the use case, we’re trying to integrate Jenkins and servicenow in a way such that, in one of the Jenkins stages, the approval goes to servicenow and once approved there, control would come back to Jenkins for further deployment stages to continue based on this. In order to do this, do we need to have devops and devops integration plugins? Is it possible to carry out this use case without those plugins, probably by using few api calls from Jenkins/servicenow?

[Logan Poynter]

Hello Meghana,

Chandu provided links to Jenkins documentation you would need to use for API integration. You had not specified you were not using a paid instance, otherwise, I would not have suggested the Spoke since this is not available in non-paid instances.

Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan

[Meghana B Srina]

Thanks @Chandu Telu  and @Logan Poynter ,

I did try out the steps mentioned in the Jenkins documentation with servicenow CICD plugin. But I was unable to publish and install my app. I had opened a separate thread about it here. Please let me know if you have any thoughts about that as well.

[Chandu Telu]

Hi Megana, If your facing the issue with app store movement issue check with "certification@servicenow.com" team

 Please close this thread as it's implemented already

[rad2]

Hello, @Meghana B Srina We have a similar requirement with jenkins and servicenow approval. Have you managed to implement the integration? Many thanks

Rad