Restore form to defaults

PiotrekL
Tera Expert

Hi

 

I cannot restore form section to default. I can revert to the oldest change I made. I cannot get rid of Customised tab description and fields in it as it was my first change to it and it is the oldest version to be picked. I cannot return to original settings. How to do that?

Tabs.jpg

 

Sections.jpg

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hello,

If you're unable to locate the out of box configuration in your version history/default update set, etc. then you can use a personal developer instance to get the baseline setup and then export that and import that into your instance to use. That's really about it as far as your options for specific pieces like that such as form sections, etc.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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3 REPLIES 3

Allen Andreas
Administrator
Administrator

Hello,

If you're unable to locate the out of box configuration in your version history/default update set, etc. then you can use a personal developer instance to get the baseline setup and then export that and import that into your instance to use. That's really about it as far as your options for specific pieces like that such as form sections, etc.


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Thanks for marking my reply as Helpful.

If it also helped guide you correctly, please also mark it as "Accept Solution".

Thanks and take care! 🙂


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Christophe_E
Tera Contributor

Hello,

You should be able to revert a form to a previous version by following these instructions

 How to revert back a form layout to a previous version? - Support and Troubleshooting (servicenow.co...

 

Regards,

Christophe