Hey,
I'm currently reviewing an upgrade and received word that we're missing a certain feature that we had in the previous version. We have unfortunately upgraded all our instances and I can't seem to find the old application files or configuration that we previously had. During the research face for this issue, I noticed that there were a couple of Upgrade Details record surrounding the same files in question that were supposedly changed in this upgrade. An example is listed below to illustrate the situation:
This is the My Work top Icon section and was last updated i 2022 with no other versions.
This is an upgrade detail informing us that it was Inserted in the previous upgrade now in September 2023.
Additionally, the payload field on this record is empty, even if it's supposedly Inserted.
A couple of questions I now have:
- Why did the system create an Upgrade Details record for the given record and why can't I find the new or previous versions?
- Why is the payload field sometimes empty for these Upgrade Details records? I've checked and it's about 50/50, and it seems like it doesn't correlate to the disposition of the Upgrade Detail in question.
Thanks in advance for any information or nudges in the right direction 🙂
PS! This might be asked in the wrong location, but I couldn't find any Platform or Instance Upgrade forums..
