Mary Hain
Administrator

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My ServiceNow, the ServiceNow employee portal, was recognized as one of the 10 Best Intranets of 2023 by the Nielsen Norman Group (NN/g). The portal was created for employees by a team of our own DT employees using the Now Platform. The team embraced one key idea:  employee portals don't need to be boring or hard to navigate. 
 
To find out how we reinvented our employee experience with the portal, read the new blog about why we won the award (spoiler alert: user experience). You can also learn about our best practices in developing an award-winning portal by consulting the Norman Nielsen's new book, Intranet Design Annual: 2023, which features detailed the development journey, including tips and tricks from our ServiceNow team. 
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