I am trying to configure Employee Center on UTAH for the first time, albeit a bit late to the party. When I search on the home page at the top or where it says 'How can we help?' I don't get the results I am after or similar to those I get on the Ser...
Hi All, I am created few NowAssist skills, Flow action and subflows. Now I want to add these to my MCP server as tools. When I try to add them to MCP Server, it is only showing Out of the Box NowAssist skills, Flow action and subflows but not custom...
I created several company events for an internal conference. Users can RSVP to many of these events as there is a capacity limit. As users have started to RSVP to all of the events, we are noticing some events are displaying 7/40 attendees on the e...
Hi All,I have a requirement to make attachment mandatory if certain conditions are met on a catalog item. We're using ESC Pro and this catalog item would be on the ITSM tables. I've read lots of the articles on making this happen in Service Portal....
Hi Team,I'm trying to add a new Quick Link (GERT) under the IT Help topic in Employee Center.Configuration completedCreated an External Link record.Created a Quick Link record and linked it to the External Link.Created a Connected Content record link...
Saw this feature in the May Release of ESC, I have upgraded to the latest ESC, but receives error " Now Assist Self-Service is not enabled for this portal! " The instance has Now Assist license enabled, and it works perfectly in sidebar.
When developing a playbook for the Employee Center you may have the need to be able to utilize some of the functions that are only available in the portal. This can be done by creating a custom playbook activity and then use the events which the widg...
Hi Experts, We have developed a custom application in ServiceNow. Within the custom application scope, we created a Catalog Item and mapped it to a Taxonomy Topic. The Catalog Item is displayed correctly when we browse through the Taxonomy Topic.Howe...
We have a requirement to add 2 additional fields to be visible when the user profile is selected on Employee Center. I am trying to determine which widget this is and I am having a hard time finding it. I did find on the sp_widget table a "user prof...
Hello All, We are trying to determine how many users (from sys_user) table have accessed Employee center portal. We are unable to use syslog_transaction, navigator history table to get the data. We are trying to report by linking sys_user table and t...
Hi Team, I want to change the positions in Employee Center Taxonomy. I have updated the order but it is not working. I want to move the highlighted
Hello everyone, I am facing an issue with Advanced Portal Navigation in Employee Center Pro and would appreciate any guidance. Issue:The navigation menu is not displaying in the portal. The header bar loads, but the menu items are empty. Environment:...
Hi, I created a new catalog item and associated to a topic to show it in the Employee Center.This item doesn't need Price, Quantity and Total so I'd like to hide them from the screen. Does anyone tell me how to hide them? Thanks in advance,kaz
Urgent: Need a help adding widget on Employee Centre
Hello community,I'm on the Yokohama release and would like to confirm two things about the OOB portal notifications in Employee Center Pro:Is the bell tray the only place to view notifications, or is there a dedicated "View All" notifications page de...