CIS Certification for Employee Center

rauhut
Tera Contributor

Hello, I'm not sure if this is the right place to ask. If not please advice me where I can post this question. 

 

Do somebody know if there will be a CIS certification for the Employee Center (Pro)? Or which current CIS fits best to cover the knowledge that is required for the Employee Center. I know the path already for the Employee Center but I'm also looking for an official certification to show my knowledge and expertise externally. 

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @rauhut,

 

there's not any CIS that would be dealing with EC. The CIS (mainline & high stake) exams are related to modules - e.g. ITSM, CSM, HRSD, etc while EC may be used by both ITSM and HR,... 

 

There's a micro-certification for Service Portal, and corresponding courses. Not everything but significant part of it can help oyu better understand EC: Service Portal Fundamentals or Service Portal Fundamentals On Demand (Xanadu).

 

If you want to focus strictly on EC, then check this:

To show your expertise, maybe you can start with the accrediation.

_____
No AI was used in the writing of this post. Pure #GlideFather only

View solution in original post

2 REPLIES 2

GlideFather
Tera Patron

Hi @rauhut,

 

there's not any CIS that would be dealing with EC. The CIS (mainline & high stake) exams are related to modules - e.g. ITSM, CSM, HRSD, etc while EC may be used by both ITSM and HR,... 

 

There's a micro-certification for Service Portal, and corresponding courses. Not everything but significant part of it can help oyu better understand EC: Service Portal Fundamentals or Service Portal Fundamentals On Demand (Xanadu).

 

If you want to focus strictly on EC, then check this:

To show your expertise, maybe you can start with the accrediation.

_____
No AI was used in the writing of this post. Pure #GlideFather only

rauhut
Tera Contributor

Thanks @GlideFather for your answer. This is very helpful. Generally this was I already found and doing right now. Maybe there will be a certificate for the Employee Center in the future.