how can a user with no role have to access on portal widget to approve or reject the apporval.

[VIKAS MISHRA]

As per the new requirement we need to make some changes in the system so that if a user who is having no role in ServiceNow can still see the approvals and then he should be able to approve and reject those approval in service portal.

We know that if we provide "approver_user" role then only user can see that approval on portal but without assigning this role how is it possible. 

Please suggest 

[Ankur Bawiskar]

@VIKAS MISHRA 

that's not how approvals work

User who is approver should have that role and remember there is licensing cost involved for approvals.

In case you wish to show then you will have to check the widget which is rendering and make changes to it by cloning

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VIKAS MISHRA 

did you check the OOB Approvals widget?

[AndersBGS]

Hi @VIKAS MISHRA ,

It's not and it's not how approval works as also mentioned by @Ankur Bawiskar .