How can we configure Virtual Agent to search from particular knowledge base?

[prasanna_da]

Requirement : To configure Virtual Agent to search the articles from the particular knowledge Base  Knowledge 
where can this be done?

Regards,

Prasanna 

[Community Alums · Accepted solution]

Hi @prasanna_da ,

Refer to this thread to configure : https://www.servicenow.com/community/virtual-agent-nlu-forum/search-particular-knowledge-base-in-cha...

[Community Alums · Accepted solution]

Hi @prasanna_da ,

Refer to this thread to configure : https://www.servicenow.com/community/virtual-agent-nlu-forum/search-particular-knowledge-base-in-cha...

[Musab Rasheed · Accepted solution]

Hello,

Check this out

https://www.servicenow.com/community/now-platform-forum/virtual-agent-search-knowledge-base-how-to-r...