How to add Field Name infront of Field Value in Secondary Display Fields in My Request Widget ESC

Sheetal18
Tera Contributor

How to add Field Name infront of Field Value in Secondary Display Fields in My Request Widget ESC

 

Requested For: ABC
Updated: 07/10/111

2 REPLIES 2

JaeggerLegane
Kilo Sage

Hello Sheetal,


That would require significant customization of the My Request widget and will possibly break functionality if the widget is updated in a next store release from ServiceNow. (store releases happen 4x / year for Employee Center). 


If it suffices to simply change the secondary display fields, this can be adjusted here:
1. Filter navigator -> Service Catalog -> Catalog Administration -> My Request filter
2. Filter the "applies to" on service portal
3. Select the table filter you want to update, e.g. "Service Catalog Requested Item Portal"
4. Update the "secondary fields to display" fields:

JaeggerLegane_0-1705394804180.png

 

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Sheetal18
Tera Contributor

I want to add the field name like Requested For : ABC  customization is ok .Please suugest