How to create Dashboards and reports on service portal or employee center?
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07-09-2024 01:49 AM
Hello everyone,
Can anyone please assist on how to create a dashboard and reports on either a service portal or employee center?
Thank you!
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07-09-2024 03:43 AM
This might help:
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-09-2024 11:37 AM
Hello, @NARASIMHA REDD5!
How are you?
I reccommend trying to use the native widget "Report". You can find it in Service Portal Designer.
Just hold CTRL + Right Mouse Click on any component of the page and select "Page in Designer".
Search for "Report" in the left sidebar, drag and drop the component to the page, and click the edit button in the top right corner of the widget.
The widget instance options will appear, then you can select wich report you need to show to the user.
And you will get something like this:
I also highly recommend checking performance, roles, and licensing while creating this.
Please don't forget to mark it to help future readers! 👍
--
Kind regards,
Luiz Pires
Solution Architect 🎯
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07-09-2024 10:29 PM
Here is some information in how to Create and use dashboards:
ServiceNow Documentation:
https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/task...
You can also watch the following videos:
I recommend this one:
https://www.youtube.com/watch?v=ZuUgm9jQOe8
Or the following video:
https://www.youtube.com/watch?v=kJyM5tnVzIQ
I hope this is helpful.
Best,
Leni