How to manage read access to knowledge article belong to particular category to particular groupuser

[prasanna_da]

Requirement : The knowledge base: Knowledge , has categories : Test 1, Test 2

The articles present in Test 1 category should be accessible (can read and contribute) to user belongs to assignment group : Test Assignment 1

similarly,

the articles present in the Test 2 category should be accessible (can read and contribute) to user belong to assignment group : Test Assignment 2.

NOTE : All the articles belong to one single knowledge base : Knowledge


How can this be achieved ?
@Ankur Bawiskar @Musab Rasheed @Community Alums 


Thanks,
Prasanna D

[Community Alums]

Hi @prasanna_da ,

The security model for knowledge does not provide a way to restrict access to categories.  It can only be done at the KB or Article level.

So for the "can contribute" user criteria mention the Group/users who contribute to the knowledge base.

[prasanna_da]

Thanks @Community Alums ,

[Community Alums]

Hi @prasanna_da ,

Glad i could help you 😀

[RHolmes123]

hi @prasanna_da 

Have a look through this

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/knowledge-management/ta...

I'm trying to solve the same issue. 

I've found this as well. 

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/knowledge-management/co...