How to modify the protal standard ticket CSM Portal , add custom field to show

[jaiho_rai]

Hi There,

I would like to , Add the custom field , Customer account number (u_customer_account_number) , How can I add that? after account field in below porta.

[Fernnn]

I don't know what widget that is, but you can easily find out. With admin in non-prod, ctrl+right click the widget you want to modify. The first thing I would check is the instance options. If nothing there looks useful, click "Widget in Editor" to see the code and figure out how it works. Maybe you can change a view or embed the widget with custom input to get the behavior you want.