How to set the Approval status of RITM to Approved if there is no approval flow for the forms?

[raj99918]

Hi 

How to set the Approval status of RITM to Approved if there is no approval flow for the forms right now this approval status is setting to Requested even though that flow dont have approval flow how can I set this one via Business rule?

Thanks.

[Ankur Bawiskar]

@raj99918 

this is because of an OOB BR "Cascade Request Approval to Request Item"

This seems a platform behavior whenever REQ gets approved the RITM State as Approved even if there are no approvals etc on it

If my response helped please mark it correct and close the thread so that it benefits future readers.

[raj99918]

Thanks for the reply @Ankur Bawiskar  Can we set that approval status to approved on RITM if there is no approval flow if yes can you please help me in that 

[Ankur Bawiskar]

@raj99918 

you may have to check the OOB script include which is getting called in that BR script

[raj99918]

Hi @Ankur Bawiskar  But in my case by default if the RITM have approvals or not Approvals status is set to Requested but I have checked it in my personal instance if there are no approvals it is setting to Approved as you mentioned above How can I proceed now please help me here.