I need to set the system to show prices in USD for users without conversion rates

[smacleod]

I have users whom are in locales that we do not have conversion rates for, and the business is fine showing them prices in USD. Currently the system will just show no price (and thus their requests are listed as $0 USD) upon submission. How do I default the system to show prices in USD if the current user's currency has no conversion rate or currency is not active?

[Tanushree Maiti]

1. Ensure that in fx_currency table, USD is active and used as the base for rates
2. Navigate to System Properties > System Localization.

               Verify that glide.system.locale is set to en.US.

    3. Refer : Currency as US Dollar for all the user 

                    Set default currency as USD but allow local currency in one field

                   Mastering Currency Settings in ServiceNow: Enable, Disable, Update, Set Default Currency Types, etc.