Mega menu missing in cloned taxonomy

jchennuri
Tera Expert

The Mega menu Navigation is not visible when I use the cloned taxonomy. I'm sure i am missing some major step.

-> I cloned the default taxonomy using the clone button 

jchennuri_0-1752503591180.png 

jchennuri_1-1752503740940.png

-> connected the new taxonomy to the portal 

jchennuri_2-1752503799638.png

-> added exiting content into connected content 

jchennuri_3-1752503846901.png

-> Mega menu is not visible

jchennuri_4-1752505059644.png

-> Theme is set to EC Theme

jchennuri_5-1752505150272.png

-> Tried to re-login and check too.

 

What am i missing?

 

 

1 ACCEPTED SOLUTION

jchennuri
Tera Expert

hi, 
The step i missed is syncing the hierarchy. The issue was resolved when I navigated to Advance Portal by clicking on the preview record icon rather than the record directly. The sync is visible only when navigated through preview (i).

View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

@jchennuri it could be a different scope maybe? (not sure)

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


I've tried changing the application scope, doesn't seem to help.

jchennuri
Tera Expert

hi, 
The step i missed is syncing the hierarchy. The issue was resolved when I navigated to Advance Portal by clicking on the preview record icon rather than the record directly. The sync is visible only when navigated through preview (i).