Not able to get precise search results on employee center pro portal

[Raviteja24]

I have tried to search townhall in the searchbar but it is displaying as thornhill

[Ankur Bawiskar]

@Raviteja24 

happening all the time or sometimes?

happening for all users or some users?

[Raviteja24]

Hi @Ankur Bawiskar ,
Its happening every time with all users

[Ankur Bawiskar]

@Raviteja24 

was it working fine earlier?

did you recently upgrade?

check below links

Problem with search on Employee Center portal 

AI Search results in Employee Center not working 

Employee Service Center - Search is not working when taxonomy is configured