Hello everyone,
I am currently working on customizing the Mega Menu within the Employee Center (ESC) and I've run into a bit of a challenge regarding external links.
Use Case
I want to add several external URLs under a specific Child Topic. For example, as shown in the attached screenshot, I have a menu item labeled "Intranet" under the Child Topic "News".
The Goal
Instead of navigating to a standard topic page within ServiceNow, I want the user to be redirected directly to the external URL immediately upon clicking "Intranet".
Has anyone implemented a similar solution or knows the best practice for "linking out" directly from the Mega Menu hierarchy? Any advice on whether this requires a specific Content Item type or a clone of the Mega Menu widget would be greatly appreciated!
Thanks in advance for your help!
