Taxonomy Topics are not visible on Employee Center Portal even though i have added Connected Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-13-2024 12:46 PM
Hi Folks,
I am trying to configure Taxonomy Topics for Employee Center Portal.
I have created two new Child Topics inside the OOB Taxonomy Employee. (Please refer to the below Screenshot)
Also I have created Connected Contents for these two custom topics. (Please refer to the below screenshots)
The content which i have selected in Connected Content is in Active/Published State(Catalog Item/Knowledge Articles/Quick Links).
Still I am not able to see these topics on my ESC Portal. I have tried Login/Logout multiple times, I have tried clearing the Cache of Browser and Instance too. (Please refer to below Screenshot)
Can anyone help me here to provide the solution or RCA why it is happening?
Small help will be really appreciated.
Thanks,
Yash
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 08:33 AM
Hey @Yash Kumar Taya ,
Please check Advanced Portal Navigation from the navigator. If that is true, you need ti sync the topics with the portal.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2024 02:56 AM
HI @Ankit Kumar3 ,
I too have the same issue. As i checked for my employee center, The Advanced Portal Navigation is set to false. But still the topics are not displaying.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-25-2024 11:58 AM
Hi Ankit,
I have tried this one also and it's not working.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2025 09:01 PM
Legend. Thanks for this!