Zurich Virtual Agent Opening Web Applications Configuration Page
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4 weeks ago
We are upgrading to Zurich and doing testing but we've noticed that VA search is finding web applications (great!) . However, when clicking the result, it opens the backend config page for the web application instead of using the application URL from that specific web app. This is happening for all the web apps.
**The main search bar in EC Pro does find web apps and they do open to the web app's URL.
Does anyone know how to configuration the VA to resolve the search result to the URL and not the config item?
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