Error 153 on Youtube Videos

[MeganCox]

Everything has been working perfectly fine for months now. But this week, on all of the YouTube videos on our intranet pages, there's an error code 153. I haven't been able to find information on what the issue is. 

We used the Rich Content editor with the Video block and entered YouTube information on all the videos on topic pages. We have not changed any settings on our YouTube, and our IT department has let me know we have not made any updates to policies that would affect YouTube or ServiceNow. The only videos working are the ones that we have in the Video Carousel widget. I updated all of the videos the other day, and it randomly started working for an hour or so, but then it went back to having issues. 

Has anyone else experienced this? Any ideas for fixes that still allow us to have a video within the Rich Content widget?

[MeganCox]

Do you know if there have been any fixes to this in Zurich that do not require doing these steps? I just tried to put a youtube video inside a knowledge article and it still is giving me the error 153 message. 

[JD3131]

I don't think it's been fixed. Our team has decided to stop embedding youtube videos in knowledge articles as a result. As existing articles come up for validation, we are removing the youtube links or retiring the articles, depending on content.