When case is created on portal, opened for and subject person fields display logged in user details. Requirement is to have a particular form variable (reference type field) value in these fields. So, when the form will be submitted, that variable value will be displayed in the Opened For and Subject Person fields on portal.
We have tried using glide record and BR but nothing seems to be working as all the data gets hidden except the OOB short description.
Please suggest some ways to achieve it.
@arunima rai On your HR Service Configuration, please check if the following fields are populated correctly.'
