Problem with color branding on Mega Menu

KeithM1
Tera Expert

‎03-03-2023 03:50 PM

I'm currently working on setting up EC for a client and I've got everything figured out with the colors for branding except 1 thing and it's got me stumped.  When i click on Information Technology in the mega menu, the words disappear.  Before clicking on the mega menu

mega menu before click.PNG

 

When I click on Information Technology

mega menu after click.PNG

 

Here's what the color selection of the text and the brand are set at in the branding editor

EC Branding Editor Brand colors.PNGEC Branding Editor.PNG

Like I said, I'm at a loss at to what to do at this point.  Any help is greatly appreciated

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11 REPLIES 11

KeithM1
Tera Expert
In response to Pooja_Patil

‎05-16-2023 10:28 AM

I opened a case with ServiceNow support and was basically told that I had to figure it out on my own.  They told me that there was a section that had white as the background and I needed to fix it or change the text to another color.  Once I fixed that, then that should fix the issue.  Their professional services group could help me for a fee.  This is one time I was super disappointed in SN's Support.  

Thank you for your help with all the Pooja.  You definitely gave me some good information.

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Priyanka0402
Mega Sage

‎10-28-2024 11:38 PM

Hello @KeithM1 , are you able to resolve this issue?

 

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