Removing the PDF attachment from search

MeganCox
Tera Expert

4 hours ago

We currently have PDFs attached to our knowledge articles, but we have the PDFs embedded into the article so they don't have to click on an attachment. Is there a way to have it where it does not show the PDF attachment in the search results?

 

 

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Tanushree Maiti
Tera Patron

3 hours ago

Hi @MeganCox 

 

To  "remove attachments from search results, you can set the flag on the AI Search > Indexed Sources > (the name of your table) > Advanced Configuration (related list) > index_attachments"

 

Refer: Changing the default attachment behavior in AI Search

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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