Hi,We would like to make use of the new Integrated Experience and Service Feedback functionality. Does anyone knows if there is a separate security role that provides access to the menu to configure these survey options? So im not talking about to ad...
Hello, I want to add hover on Employee header Menu items(My Tasks, My Request, My Favourite) as shown in below image for EC Portal. Regards, Krishna
Hi Experts: A user with sn_hr_core.admin role ONLY can access and configure taxonomies, topics, child topics, connected content and anything else related to ESC? We are in Xanadu. Thanks.
I am new to integration part can any one explain how many types of integrations can be done b/W SN and Jira?
Hi everyone, Does anyone know how I can add Microsites to the Quick Links widget? Something similar to this? Thanks!
I am trying to add columns to the MY REQUESTS view and I am not able to do it.https://servicedesktest.redseaglobal.com/esc?id=my_requests.I am not able to find the view where the columns are added. Please guide me on the same. Thanks
Requirement: Change the font color of "Search Results". OOTB Behaviour:Expected Behaviour: Steps need to be followed:1. Navigate to the create incident record producer in the employee center.2. Inspect the web page and find the CSS rules for the "Sea...
Hi I am trying to add links to the workspaces in employee center. How can I achieve this I cant find anywhere to add an external link? I want to add the risk, compliance and audit workspaces under risk and compliance
While reviewing catalog items, I noticed two versions were unexpectedly created by the system.my question is why those records are created at this specific time !?I've posted screenshot from the catalog item record which i found these record in.
When configuring an AI Search application for a new Employee Center portal, and when reviewing how taxonomy topics are displayed relative to AI Search results, I came across two things for which I need an explanation. 1. The "Knowledge Search Resul...
Is there a way to track the click-through rate of an announcement notification? We have a button on the notification that redirects you to a new portal, and we would like to track user's visits to the page.
Hi AllIn my scenario employe navigate esc portal taxonomy and in child topic can create a Service Request or a Incident. I need to set a variable in Catalog Item or Incident with the selected topic in esc Ho I can accomplish this? It's possible? It's...
Hello I notice that the Employee Center can link to the Knowledge Base using this link:https://<instancename>.service-now.com/esc?id=kb_home However, our KB uses this link.https://<instancename>.service-now.com/kb Which is pointing to the portal page...
I was trying to delete this variable in a record producer and get me this I can understand the question answers but I don't understand what is the options?this variable is a reference variable .
I would like to know if it's possible to use Integration Hub to integrate w/ Google Sites. I don't see this spoke available in the ServiceNow store so it may be likely that we can use a REST API Spoke within Integration Hub and leverage Google Sites'...