My Items Widget Page Not Found
I've validated this widget has NOT been customized but it's completely non-functional. Not sure where to begin troubleshooting this one. It actually works fine in our DEV environment but not in our TEST environment.
Forum Posts
Add option in select box when it is in variable set
Hi, How to add option in select box when it is in variable set and that is included in many catalog items.
Resolved! How to change position of the Virtual Agent chat bubble in the Employee Center?
I'm configuring Employee Center for a customer, and I would like to move the position of the Virtual Agent chat bubble. Not much, just a bit higher. Currently, its right smack in the middle of the footer and is covering the copywrite info. Having ...
Genpact is looking for Service now professionals fresher or experienced for all profile.
Genpact is looking for Service now professionals fresher or experienced for all profile in india.Connect with me for this great opportunity and send me email at anil.verma3@genpact.comor What's app me at +91 9015256854
catalog task tab on workspace
How do I turn the related recorde in catalog task workspace into a tab? I am attaching a picture that will have the other three next to the details tab
ServiceNow - AWS Lmbda Integration using SigV4 authentication and custom spoke.
Hi Community, we have to integrate SN with AWS lambda using SigV4 authentication. As we are not using any ready made spoke for integration and using a custom spoke, we have to configure the SigV4 authentication custom script in SN to automate the sig...
Content publishing notifications
Hi all, I am setting up a notification on content publishing to Microsoft Teams (Content publishing > Content library > Create New). However, when I put a URL for Employee centre I embedded on Teams, a red sign says 'Invalid reference'. I doublecheck...
notifications from content library
Am investigating the possibility of sending email notifications from the content library to audiences. The scheduled job is working in my sub prod but the notifications arent being generated. Does the plugin com.snc.notify need to activated in orde...
Alternative for gs.sleep() in employee center portal widget
Hello Community, We are in phase of implementing a Integration via Rest API. Updated Server script in widget by adding all the HTTP methods and parameters using sn_ws.RESTMessageV2.We have to make a method execute, until the previous method executed ...
Employee Center Catalog item view
Hi all,We are configuring the employee center. As a part of it we have added the catalog items to employee center.But the thing here is the icons of the same catalog items are trimmed off while the view is complete in Service portal.Kindly suggest a ...
OOB social glyph icons not visible on employee center portal
Hi ,We have enabled OOTB Employee Portal and found that GLYPH icon for 'ESC Social Icons' are not visible on the footer.we have already checked for menu items and all records available in the instance. Can some one please help on this.
My catalog item is not showing questions in the employee center, but it is in the service catalog
I created a catalog item with associated variables/questions using the catalog builder. When I tested the item in the Service Catalog, it worked fine, but when I did the same testing in the employee center, I noticed that the item variables/questions...
When I Clickout my navbar buttons their background becomes black
Hi, I was wondering if someone can help me with this issue: When I click out or I click somewhere else on my EC page the background color becomes black (see the image below) I tried editing the CSS class "Focus" but is not working, not sure if someon...
Omit empty knowledge categories on esc_knowledge_home page on ESC portal
On esc_knowledge_home page, we see that KB Categories - KBv3 widget displays empty categories or non-published. There is a property (glide.knowman.show_only_populated), but this property applies only to Knowledge v2 pages. Since we use esc_knowledge...
EC Styling Guidance
When you update Employee Center to version 31.0.3, some changes are applied to the My Items widget that totally break any styling that was applied prior to the update. This occurs because the new version is updated with new classes, so any custom CSS...