About Jessica LeCoq

Jessica LeCoq · 02-20-2024

I'm configuring Employee Center for a customer, and I would like to move the position of the Virtual Agent chat bubble. Not much, just a bit higher. Currently, its right smack in the middle of the footer and is covering the copywrite info. Having ...

Jessica LeCoq · 04-27-2023

Hi, I'm trying to configure the form fields on the HR Agent Workspace. I've done this successfully in the past by going to the HR case in the platform, changing the view to the Workspace UIB view and adding the necessary form sections and fields. Pr...

Jessica LeCoq · 09-03-2024

Hi there! I ended up not having to work with the CSS because the widgets were moved higher in the Washington upgrade and solved my problem. lol I'll remember this for the future though! Thank you both!

Jessica LeCoq · 09-03-2024

Yes, we did find the problem. The problem had to do with the particular fields I was trying to add. Each one of those fields were part of the OOTB Tuition Reimbursement HR Service. What I should have done was use the entirety of the OOTB version inst...

Jessica LeCoq · 05-15-2023

Hey @RobSestito,Yes, I've tried clearing the cache, but unfortunately that didn't do the trick. I think the issue is with the "Reimbursements" OOTB related list. There seems to be some UI Policies competing with the custom related list that I made....

User Activity

How to change position of the Virtual Agent chat bubble in the Employee Center?

Fields added to Workspace UIB layout not visible in HR Agent Workspace

Re: How to change position of the Virtual Agent chat bubble in the Employee Center?

Re: Fields added to Workspace UIB layout not visible in HR Agent Workspace

Re: Fields added to Workspace UIB layout not visible in HR Agent Workspace