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Forum Posts

Resolved! Topic page requirements for display in the mega menu

Hello everyone, I'm starting to play with the Rich Content widget and editor and have a question about what are the minimum requirements to get a topic page to display in the mega menu. I have updated the taxonomy to include the topic page in questio...

Resolved! "Get Support" modal on employee center

Hi. I have some issues with the "Get support" widget when I try to run it as a modal on employee center. It seems that it runs as a widget in a widget, meaning that the title "Get support" is shown twice. Any idea how that can be fixed? In ServiceNow...

Julie21 by Tera Expert
  • 4135 Views
  • 1 replies
  • 1 helpfuls

Resolved! Icon on knowledge article tiles

Hi. My customers have asked if it's possible to add an icon to the knowledge article tiles on the employee center, like we have on our record producer tiles. Does anyone know if there's a way to do this?

Julie21 by Tera Expert
  • 3306 Views
  • 4 replies
  • 3 helpfuls

Seeking Guidance for Landing a Job in ServiceNow

 Hello ServiceNow Community,I hope this message finds you well.I am reaching out to seek advice and guidance from this wonderful community on how to secure a job in the ServiceNow ecosystem. Over two years ago, I completed the certification requireme...

How to add and show few more fields into modal pop up?

In the problem task form, when the state is "work in progress" and I am about to click on the "complete" UI action, a modal pops up with some mandatory fields. I have attached a snapshot of it for reference. My requirement is to add a few more fields...

kiran115_0-1722610806772.png
kiran115 by Tera Contributor
  • 695 Views
  • 1 replies
  • 0 helpfuls

Resolved! Remove 'Revised by' from kb article widget

I want help with removing the 'Revised by' from the kb article widget that is displayed when a user clicks on a knowledge article in Employee Center.  Prior to installing Employee Center this was not showing in our Service Portal.  We made updates to...