Hello,I am looking at customizing our Service Portal to change the look and feel of navigating through it. While doing research I ran across the Employee Center, and I remember seeing this announcement some time ago. The questions I have today is wha...
hello folks,i have a requirement where I want to hide an attachment tab from the standard ticket tab , for a specific catalog item from the requester. but I am not able to do that can someone guide me how can i do this?thanks in advance...
(Note I chose Employee Center forum although we have not made to move to that technology yet, but it's being planned.)Within our service portal we show a list of "My Tickets" (using my_items page).For Incident tickets we show the Short Descriiption o...
Hi All! I have a customer looking for creative names to name their portal for Employee Center. Can some of you share some names you have used? Thanks so much!!
Hi.I'm considering a SP → EC migration for my project.During the investigation phase, when I searched for the same phrase on the "How can we help?" widget displayed on both SP and EC, the search results were different.Specifically, if you enter "検索" ...
In the old Service Portal days, users could go to SP and add/modify data about themselves. This option is not present in Employee Center. Is there a way to allow this self-service capability when the data from Active Directory is not reliable? The E...
Hi, team.I am creating a workflow to create a request from the Employment Center catalog and approve it using the Flow Designer.I would like to know how to edit the contents of Variables requested by the applicant from the Employment Center.Please le...
Hi Team,I have one requirement that - i want to add my widget in the ESC portal i.e under popular topics. How to configure that. It will be helpful if i get solution.
I'm referring to this doc here to configure additional information seen by approvers. However, this related list doesn't exist. I've checked the Tables list and the table for Task Configuration isn't there as well. I couldn't find it in the document...
How to add Content Item in Employee Center?
Set default landing page for all users (itil, admin, end users) to employee center
Hello,I'm being asked to look into adding "Data Certification" tasks as a possible "To-Do/Quick Action" in the Employee Center. I know how to get the record to show up, and some of the initial setup pieces, but I'm concerned that the interaction type...
Hi,I have disabled the default icon and added 3 images.I have even added the icon in the topic, The icons do not appear on the Portal. Thanks,Vaishnavi
Dear community,I need to know the latest role mappings for the following products, as we are checking the usage of roles for each product: PROD11355 / IT Service Management ProfessionalPROD11382 / Customer Service Management ProfessionalPROD15028 / B...
On the Request Summary page there are the options for 'Estimated Delivery' and 'Delivery Date' that we are trying to have display separate dates, but are running into difficulty locating and linking the HTML/Scripting to display the dates correctly. ...