User Activity
Hello! It's been brought to my attention that our AI Search Suggestions are not matching the returned results. For example, searching for "Decomm" displays three Catalog Items and two KB Articles. When completing the search though, only one result sh...
02-20-2026
Does anyone know why Clones are now coming in with a duration of 12 or 14 hours when historically they've been in the 4-6 hour duration quote and completion time? I've got some cloning coming up and slating it for 12 hours is a huge window to have to...
Hello all!I'm building out an app that has multiple date and time fields that can be populated, with all fields in a format ending "_edat". The ask I've been is to automatically close the record when the furthest date out has passed. What I'm wonderi...
Hello!I've recently been asked to review how the approval is being generated for Policy Exception Extensions (and potentially change it). I know that it goes to the person in the "assigned_to" field on the Policy Exception, but what I can't find is w...
09-30-2025
Hello!Not sure this is something possible, but I'm hoping to simplify some of how I build an app I've just started on. I'm going to currently have a whole bunch of True/False fields that drive lookups for other information as part of the "intake" for...
