Forum Posts
Resolved! Employee Center: Clone button
Hi, Please how to clone Employee center ?I want to creat a new portal, but I dont find 'Clone button'. Tks
Resolved! Is there a way to sort Knowledge Articles in a sub-topic?
Hi, We have a sub-topic that stores all knowledge articles on employee center for the latest release notes. Is there a way to sort these by created date automatically and any others that are created and added to the topic get pushed to the front? Use...
ESC Portal
Hi All, My requirement is that on "ESC portal" we have "My Task" under which we can see the approvals. If I click on any of the approvals, the details of the approval record can be seen on the right panel. In the right panel if I click on the link "n...
CSS Help Needed for updating Employee Center Navbar& Divider
I'm trying to configure Employee Center with corporate color palette, but running into an issue when updating the navbar and navbar divider CSS in the EC Theme. The issue is I would like a dark background for the navbar and a light color for the divi...
Mega Menu Bar - Making Taxonomy Items Second
We have business need to make menu items first and taxonomy items second on the mega menu.By default, Service-Now places the Taxonomy menus first.Does anyone have experience doing this or suggestions?Any help is appreciated!
Resolved! Need to hide menu on conditional basis
Hi All,I need to hide the Tours menu on Employee Center header on conditional basisIf admin has configured the Tour, then the menu should be displayed to usersIf there are no tours configured, then Tours option should not be displayed to end users Ap...
documentation about SNC.KnowledgeHelper().showFlaggedComments()
Since this is an SNC. script i understand we basically do not have any visibility into this. But can anyone shed a light on how this function determines to show or not to show flagged comments for an article? The below script confirmed, not even for ...
Resolved! Change Application scope of instance using Script
Here is the scenario, I have a widget that contains a button. When I click the button, it will change the application scope from global to Human Resource Core. I don't know how to do it through scripting. I tried to do it through user preference tabl...
Resolved! Need to place the create incident in Employee Center portal
Hi Team, I would like to place a create incident option in employee center portal. The detailed info is given in the below image please refer. Thanks in advance.
Translate topic names Employee center
Is there a way to have different translations on topic and child topic names in Employee center? If so, does anyone have experience with this?I am developing Employee Center where it is going to be hosted in different countires, where they might want...
The condition to count the number of Tasks in My active items widget
Hi, all! I'm studying Employee Center, and I want to know how I display the number of Tasks in My active items widget.What are tables and conditions are related with the widget?Does anyone have some answer to this question?Any help would be greatly a...
Resolved! ESC portal issue
Hello,I allowed all the operations on the Restricted Caller Access Privileges but I have always this message and I can't see the top banner with the HR, IT access... Can you help me please ? Kind regards,
Resolved! ESC Taxonomy
Hi, i'm starting to freak out... please help this poor guy that is working on bank holiday to build a demo and nothing seems to work.... I see this taxonomy: This taxonomy i related to ESC portal then WHY the portal only shows 1 "dropdown" menu?? I...
Banner image height
Hello,I am having trouble getting my banner image set and I'm not sure what else to check. I am using the "legal.png" image I found in another thread. This image is 1258x300, which I believe are the correct dimensions. However, the image height is be...
