We just recently installed Employee Center. One of our Taxonomy topics is HR Services. We would like to determine how many users are selecting this topic. Is there a way to count the clicks on a topic in employee center?
Greetings Community! I was hoping someone might be able to assist with adding an option to the Actions dropdown menu of a Lifecycle Event case on the Employee Center. We are hoping to add an option to Change the Start Date of an Onboarding Employee ...
Hi Everyone,We will be shortly beginning work on the planning for the introduction of Employee Center Standard (move from Service Portal). I am keen to get the Unified taxonomy sorted as soon as possible. Would any of you that have already implemente...
I enabled AI search, but no OOB facets are available for the Employee center portal search
I've been asked to modify the modal that pops up when you back out of creating a ticket or catalog request in the Employee Center. Any ideas on how to modify this? Specifically the help text for the close 'X' icon. I found an angular provider that I...
In Employee Center when showing My open Requested Items "opened by" and "requested for" RITM should be visible.I have noticed that the open requests are not visible for the requested for users at the moment.Expected behavior:- An user can see RITMS, ...
Can you please tell me if the service status widgets can be used in the Employee Center?The Current Status widget and the Business Service Status widget are of particular interest.Reference: https://docs.servicenow.com/bundle/tokyo-servicenow-platfor...
Hello, I've tried to find the solution but does not seem like someone has experienced the same issue as i have.I'm trying to setup Employee center and while creating topics and child topics i've encountered an issue where i cant see my catalog items....
I need to add Feedback tickets to those two areas. How do I do it?Lisa
i have an requirement in which i want an tree picker of form fields or field hierarchy in record producer. anyone can help me with that
Hi, In the ESC portal on clicking "My task" It will open first task at the top of "To do list". But we want another task to open rather than first one. Ex: In the screen shot, when we click on my task it opens HR case number "HRC0001162". But we wan...
Is it possible to remove the option to 'favorite' an individual catalog item in Employee Center? Thanks!
Hello ServiceNow community! We've been looking into some of the newer widget solutions, such as the ones in the Content Experience packs.I've been trying to Google around and try find some sort of "tutorial" or guides on how to actually set the widge...
I want to change the position of "tours" to left of "my tasks", but the issue is that "tours is coming from different widget and rest elements is coming from different widget. So how i can achieve it?
i have a condition in which user from record producer to be able to dot walk in form fieldsexample: if user is viewing the fields of incident can be able to dot walk to user's field from caller field. then select field and submit the form.anyone cam ...