Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

EmployeeWorks forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

[Employee Center] Rename the URL suffix /esc ?

Hi everyone,On our instance, we use a CMS portal and we are migrating to Employee Center. We think about disable the CMS portal, redirection... and keep the same path /portal. Do you think it is a good idea to rename the employee Center URL suffix to...

Community Alums by Community Alums  
  • 2776 Views
  • 4 replies
  • 0 helpfuls

Resolved! Remove html tags from widget

Hi,I've built a basic widget for my ESC portal, which queries a knowledge base and displays the articles in created order.My HTML: <br/> <div class="my-items-container"> <div class="widget-header"> <h3 class = "title"> ${Security Hub} ...

EdHefford_0-1669946487619.png

Resolved! Disable attachment when closed

Hello,I discovered that we can still add attachment via this standard tab (attachment) even if the case is closed:I tried the onLoad client script with disableAttachments() function, but it didn't work.Do you have a solution to avoid adding attachmen...

Yassine6_0-1669026287460.png
Yassine6 by Tera Guru
  • 3295 Views
  • 4 replies
  • 1 helpfuls

Resolved! Catalog item or knowledge article as a link/redirect

Hello every one. Its possible to make a catalog item or a knowledeg article as a redirect to url ?I want to make a tile "Knowledeg article" as a redirect to external link without using "Quick Links" on the right side.I need:1. Tile with record produc...

Miko_ajBuczek_0-1669110218749.png

AI Search Facets

I have a facet for catalogues but there are some inactive catalogues and also catalogues not required for EC.How can I remove them? Lisa

Lisa22_0-1667405246720.png
Lisa22 by Tera Contributor
  • 2112 Views
  • 2 replies
  • 2 helpfuls

Resolved! Modifying Featured Content in Employee Center Pro

We recently launched Employee Center Pro and when creating Featured Content the article is not being promoted to the top of the topic page. Is this expected behavior?  When testing in my PDI the card/article is being promoted to the top of the page.I...

BG1 by Tera Expert
  • 2696 Views
  • 4 replies
  • 1 helpfuls

Mega menu topic order

Is there a way to setup the correct order of parent topics in the mega menu?I was expecting the ordering in the taxonomy would be used for the order in the mega menu but that seems not be the case.

M_87 by Tera Contributor
  • 3340 Views
  • 5 replies
  • 0 helpfuls