When trying to create Rich Content it is not loading correctly in my personal instance. The other content types appear to be working as expected - e.g., Styled Content, Rich Text, etc. Thoughts on troubleshooting this?
Hi,According to the latest Manager Hub demo video/presenation, there should be a timezone area on the first page of the manager hub. Even my example manager has multiple employees within different time-zone, i dont see this feature. As well on the pa...
We have a business need to link Taxonomy items to another page at this time.Is there a way to do this?Example, we want Knowledge Base links to go to specific knowledge bases instead of the Taxonomy page.Page route map does not help.
Hello Community,I have an issue after I moved my ESC to PROD -> the content of the Quick links widget, namely one quick link 'Link to IAM' has disappeared. The record itself does exist on PROD, I just don't understand, why it doesn't show in the widg...
Hi All, I want to show the primary topics as tiles on the home page instead of the drop down on mega menu. Requirement is to remove the drop downs on header and show these primary topics as tiles on home page and on click of them, need to redirect to...
I want to have additional EC searches configured in regards to the sources, so that I receive search results that I expect when using them.This implies configuring search sources for the following:- 'Search tickets' search in 'My Incidents' (to show ...
I have added two knowledge bases in my employee center portal. but when I attch kb_view page in employee center, to see the knowledge base categories. I get categories of either of the knowledge base not of both.
Hello,I want to display an alert message when the catalog item is ordered from the employee center or service portal. And the pop up should be visible before the form gets submited. These functionlity work when we write a On Submit catalog client sc...
Hi,After installing to the latest Content plugins (content experience, publish, employee center pro etc.), i somehow dont get the new Rich content edit working in Content library. Are others as well facing the same issue? This new feature have been r...
We want to rename My Task and My Requests header menu and also we want to restrict My TAsk menu based on condition. How this can be done as when we try to change anything on header menu widgets it starts showing error messages on portal
I want to change "My Requests" to "My Tickets" on the header menu. How can I do that? Lisa
When we search any keyword or kb article globally in mobile, we get the widget view and information in mobile. If we make it as favorite in mobile, and check the record and come back to global search again and search any article or keyword we are not...
I am trying to clone the Employee Taxonomy on Employee Center. When I click on Clone a box appears asking for the name of the new copy I enter and Name and click on OK and apart from the OK box turning blue nothing happens. The box just stays on scr...
Hi all, Given the new employee center header has a search bar (image below) and the older kb_view2 has a typeahead search widget on the page. What we have observed was that if we use the older kb_view2 page with the employee center header, the KB ...
I am working on the implementation of an Employee Center portal, I found an error in the Mega Menu. The Mega Menu does not show the taxonomy, I checked the reference in the related list on the portal form but does work. On the other hand, all widgets...
