How to add Field Name infront of Field Value in Secondary Display Fields in My Request Widget ESC
How to add Field Name infront of Field Value in Secondary Display Fields in My Request Widget ESC Requested For: ABCUpdated: 07/10/111
Forum Posts
ACL not working for Project Worksapce
i have a requirement that in customer_project table if the project manager and logged in user is not same then he will not be able to assignee that project to any user. and for that i have created 2 acl one is list_edit and another is write ACL, it's...
How to prevent newly assigned user to be added to chat when incident record is re-assigned
Hello,Please I need help to accomplish this requirement.The requirement is When a ServiceNow incident record is re-assigned, prevent the newly assigned user to be added to the related Microsoft Teams Chats.The OOTB functionality is When a ServiceNow ...
Hide 'scheduled for publish' workflow state of KBs from ESC even from kb writers
There is a KB workflow state Scheduled for Publish where we enter a future date on the KB before it sets the state the Published. I have an understanding that the criteria 'can contribute' or 'can read' can see these unpublished articles everywhere, ...
Add number that indicates the amount of pages displaying search results in Employee center with AI
Add number that indicates the amount of pages displaying search results in Employee center with AI search.At the moment only arrows are visible without any indication on how many pages are left. See attached images.Is there any way to add numbers wit...
Article : Adding Employee Center Feedback Functionality into Custom Portals
Article: Adding the Employee Center "Provide Feedback" Feature in Custom Portals : Many developers in the ServiceNow Community have been asking how to bring the Employee Center's "Provide Feedback" feature into custom portals. Since clear documentati...
Strange AI Search typo handling issue when suggested alternative does not have any search results
When someone searches for something on our Employee Center portal and uses a search term which seems to contain a spelling error the AI Search Typo handling mechanism automatically suggests an alternative search term.This seems to be working fine unl...
Resolved! Fetching Weather Data in ServiceNow Using REST APIs
OverviewThis article demonstrates how to integrate external weather information into ServiceNow by consuming the WeatherAPI.com REST service.We will walk through:Calling a Weather API using sn_ws.RESTMessageV2Building a configurable Weather Widget by...
Open printer friendly Article version in Service Portal/Employee Service Center
Hello Everyone,I have a requirement of having articles available for downloaded/printing by end users using Service Portal/Employee Service Center.I know printer friendly version of a record can be displayed on polaris UI using &sysparm_media=print a...
Not able to get precise search results on employee center pro portal
I have tried to search townhall in the searchbar but it is displaying as thornhill
Search capabilities on the My Requests page
Hi all, on the My requests page (esc?id=my_requests), the search capabilities are not exactly suffucient.It is using the keyword search ("123TEXTQUERY321"), which is first checking the ts_index_stop table, and it is not querying for any words that ar...
Automatically open the attached Catalog Item from an AC Task in the ESC portal and close the AC task
I have created custom tables (AC Case and AC Task) and added a Catalog Item reference field on the AC Task table. When an AC Task is assigned to a user and the user opens it in the ESC portal, how can I make the attached Catalog Item open automatical...
Resolved! How to hide the Approve and Reject buttons on the My Active Items widgets on the ESC?
Hi guys. I have a requirement to hide the Approve and Reject buttons on the My Active Items widgets on the ESC, do you know how I can do this? Please give me a way to hide these 2 actions
Resolved! Remove the image with the search widget
This may be a stupid question (or an easy one) but I'm trying to remove the stupid little astronaut and the background with it that is on the Employee Center homepage. I think it is all part of the "How Can We Help" widget but I can't find where I c...
