Hi Community,We have a requirement where our Employee Center portal (Service Portal) must always display in French, regardless of the user’s language preference or session language. However, we want users to keep their backend UI (platform) in Englis...
Hi All, I have a issue with some articles which are opening in " kb_view "instead of " kb_article_view " in the employee center when searched with the article number, these articles are created with a custom template.How to fix the issue any help is ...
In the employee portal profile page, 'overview' tab is there. Under the overview tab, only 'About' is shown. I want to add 'team', 'my contacts' etc. How can I achieve this
In employee center footer, how to make logo,org content and copyright to appear at centre as the links present next to that is modified(made active false)
Hello all, Does anyone know where I can find the available "Widget parameters" for the Get Support Widget? I think there are additional parameters that are set here for the layout of the modal, but can't seem to locate a list of what's available. Tha...
I'm working on creating some pages for my organization's intranet using EC Pro. On a few of the topic pages, the child topic name is smaller than others, so the boxes are sized differently. In this example, Surveys and Feedback are about 3/4 the size...
Hi Community,I’m working on a request page in the ESC portal. The goal is to ensure that when a user submits an HR case—whether for themselves or on behalf of someone else—they can view all relevant details.Current Behavior:When a user submits a case...
I installed 'employee center pro' plugin in my personal dev instance. But after installation, the navbar became empty and many of my changes got collapsed. How can I solve this issue
I’m currently working on Now Mobile app theming and exploring customization options using the Theme Builder.Right now, I see options to define Primary, Secondary, and other theme colors — but each only accepts a single color value.Is there any way to...
Hi all, On the "Standard Ticket Header" widget on the Employee Center, you can configure the fields which are visible, using Standard Ticket > Standard Ticket Configuration. What I am after, is adding the Watch List. This is also shown in the Docs ex...
The Quick Link is not being displayed.I created a new Quick Link and updated it, but it does not appear in the Employee Center.Is it not sufficient to add content to the Quick Link for it to be reflected in the Employee Center?
Hi all,i would like implement a workspace in my page.Is this possible (as same as requests, knowledge...) or only as quick link?The purpose is to bring more traffic to the ESC and create a common starting area.I tried to explain it also on the pictur...
Currently within our ESC instance, we are using AI Search and indexing on catalog items and knowledge articles. We have a request to return results for Topic pages as well, and have this somewhat working following the example here:https://www.service...
HiWe are about to start using Guided Self Service in Employee Center and i have a question:Does anyone know if It's possible to make so the "View my responses" is always expanded?If i lets say have i Knowledge Article that i want to show It's hidden ...
Hello, I'm looking at the widget library and I want to know if it is mention somewhere that a certain widget is only available on the portal and not available on microsite? https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/bu...