Hi, We have requirement wherein the internal employees of an organization should be able raise a certain type of case (we have defined a new case type) for themselves and can see the work notes as when the case resolution progresses.We understand tha...
Hi, We have a requirement to use a custom company font in the content editor that can be used on banners, news, rich content, etc. How can I add additional choices to be available there? Thanks,Greg
Hello community...CONTEXT:Is there native functionality in Employee Center or Employee Center Pro that allows users to enter keywords in the triage questions- such as when selecting 'Get Support' > 'Submit an IT Inquiry' > 'I need a product' or 'I ne...
Above is the icon in question the "Opens in new tab" icon it is in my esc portal when I use the search I have a requirement to make its color #800000 (similar to a maroon-type color) I am experienced in updating the CSS of different elements in my ...
Hi,I wanted to add KB articles as Quick Links to one topic and I want those links to open in new tab. Is there a way to configure this somehow (opening links in new tab)? #quicklinks #employeecenter #connected content
I am very new to service portal. I have a requirement to add a filter condition type variable in catalog item to store conditions. So, I came to know about the OOB SN Desktop Filter widget. However the extended operators like Changes, Changes To and ...
We are currently building our Mega Menu in EC and we would like to use the Quick links option.However, when Quick links are used they take up one of the six available topic columns (if anyone has an option to add another column we would be very happy...
Please is it possible to add a link to a list in Rich Content editor just like in Rich text editor and Knowledge articles. Anytime I try to add a link it gives me option of above and below the list details/contentAny assistance will be highly appreci...
I added a table in Rich Content Editor upon displaying it on the Employee portal, the line of the rows and columns are not displaying . Please has anyone had this issue before. I will appreciate your help
1. Execute operation on script include 'todoPageUtils' from scope 'Employee Center' was denied. The application 'Employee Center' must declare a cross scope access privilege. Please contact the application admin to update their access requests.2. Err...
Anyone attended Deloitte ServiceNow Interview? I am about to appear for ServiceNow HRSD. Please send me the questions you know. Scenario scripting and basic questions for Deloitte.
Hi all! As per request from one of our customers, we would like to disable some sources in adding attachment to the request forms (catalog items) in Now Mobile app.Basically, the customer only wants to allow end users to take a photo within the app a...
I have 2 fields.1. Location ( multi -choice)2. Access (multi-choice) The Access field should dynamically show the values based on the selected Locations.Each Location can have multiple access types.For Example:1. Location A has 2 access types (a1,a2)...
Hello, does anyone maybe have the full list of widgets that can be used in Employee Center Pro? Thank you so much! Br,MJ
Hello Team,We are facing issues with User Satisfaction survey jobs where the scheduled reminder job has gone out to the user extra times that what is intended. As per the design first reminder is 7 days and second reminder after 30days. But currently...