Modify collapsible banner in portal

[DreDay3000]

Hello, looking for the location to modify this collapsible banner message in the esc service portal

[Sruthi17 · Accepted solution]

Hello, 

Can you check the Announcements (announcement) list?

[Sruthi17 · Accepted solution]

Hello, 

Can you check the Announcements (announcement) list?

[glideFather · Accepted solution]

Hi @DreDay3000 

please differentiate between announcements in backend and portal:

Both are very similar, but not globally applicable in both sides.

I have described it recently here: 

https://www.servicenow.com/community/developer-forum/how-to-display-a-fixed-non-dismissible-info-mes...

Let me know if it helped you