Analytics at ServiceNow Story #Poem

[alexsanginov]

The attributes of a successful analytics are 5:
Knowledge graph, Research & insights, Analytics & workflows, One data platform and A.I.
What will explain to you what 5 attributes are?
It is the formula of analytics@now that we will deep-dive:

Knowledge graph is a spider-web of connected assets,
Dashboards visualizing only 3 vignettes:
And what will explain to you what 3 vignettes are?
They are dashboards grouped by Entities, Personas and Activities!

Entity dashboards are Customers, Partners, Products, Contacts and alike,
Persona dashboards are roles who use Entities in their daily life,
        a Sales Rep called Mary, or a Marketer called Mike,
Activity dashboards are the operating rhythms of business performance reviews,
It is the formula of analytics@now that we introduce!

Artificial Intelligence is much overrated, yet its existence is much needed,
Prepare to face conflicting approach in implementation and adoption that can be
       confounded,
Humans are humans competing with A.I. unclear to what end,
Rather let’s embrace A.I. as a companion to gain confidence and grow together as 
       interdepended one. 

Research & insights sheds light upon light,
Driving business impact and decisions with insights,
Now, what will explain to you what light upon light is?
Uncovering hidden data gems to steer decisions aright!  

Analytics & workflows closes the gap of data consumption,
Going from users’ data consumption into user taking action,
Actions activate digital workflows for great experiences to follow,
Tracking and completing a beautiful data journey to continue making work flow.

One Data Platform is the foundation to power it all,
Data flows from transformation to reporting to algorithms without room to archive,
Data-land is #DataPeople’s paradise to dwell therein for clean Master Data –
Where quality, privacy and security as a priority to enclave.

This was a summary of our story of transforming Analytics at ServiceNow,
Transitioning data and analytics to face tomorrow with Wow!
Story to be continued as data journeys evolve,
It is the formula of analytics@now that was brought to you with LOVE!

Original post from Alex Sanginov on LinkedIn.