Hi Folks,
Is your organization ready to harness the full potential of AI with ServiceNow's Now Assist?
Dive into my latest article, "Now Assist: Are you ready to adopt it?", which provides a comprehensive guide to preparing your processes and teams for a seamless transition. Discover crucial steps like assessing your current instance health, identifying areas for improvement, and implementing changes to existing practices. Learn how to optimize data capture for features like incident summarization and resolution note generation, and understand the vital role of tailored training for both your technical teams and agents.
Don't miss out on unlocking the power of Now Assist for enhanced efficiency and user experience!
Read the full article here
