ServiceNow Expert Services has recorded webinars that provide guidance on how to achieve successful deployments of ServiceNow products to meet business objectives and get to value faster.
|
Implementation Strategy and Acceleration Accelerate implementation of your ServiceNow solutions with Expert Services Learn about Expert Services, and how our experts can help you successfully implement and deploy ServiceNow solutions. A great overview for customers who have purchased ServiceNow products and want to learn about implementation options and engagement models.
|
|
Get to value quickly with ServiceNow's Implementation Design offering Learn how ServiceNow's Implementation Design offering can help you design a solution tailored to your needs and business requirements.
|
|
Choose your own adventure – ServiceNow implementation models Evaluate different ways to implement ServiceNow whether it is using: our expert services, one of our certified partners, co-delivery with expert services and a partner or self implementation. This session will familiarize you with the models and enable you to make an informed decision.
|
|
Accelerate your time to value with ServiceNow targeted service offerings Learn about advisory, implementation, optimization and remediation services. This live event is designed for customers who want to understand what resources and options are available to deploy and optimize the value of their ServiceNow products.
360 Exchange: Ask an Employee Workflow expert about implementation practices Employee Workflow Expect Services help customers implement Human Resources with many low-code/no-code solutions to reduce maintenance and get to value faster. Learn from an engaging discussion on the Human Resources implementation process.
Platform Optimization and Technical Best Practices |
|
Navigating your CMDB: Tips & Tricks from an Implementation Expert The Configuration Management Database (CMDB) is an essential part of the ServiceNow platform, acting as the central system of record for digital products and service data across all ServiceNow applications. In this webinar, an implementation expert will guide you through the common mistakes to avoid when setting up a CMDB.
360 Exchange: CMDB best practices The Configuration Management Database (CMDB) is a key component of the ServiceNow platform: a single system of record for digital products and service data for use across ServiceNow applications. Join this discussion where our technical experts will answer questions and provide guidance on CMDB best practices. Please see details of the Q&A in 360 Exchange about CMDB best practices - FAQs.
Enhance Your Data Privacy Expertise Discover how data privacy is revolutionizing the way customers classify and anonymize their data like never before. Dive into a hands-on demonstration of data anonymization techniques, explore troubleshooting strategies, customer scenarios, and best practices. This session is designed for anyone interested in Platform Security features, especially those working with or planning to work in the ServiceNow Vault space.
|
|
Discover the benefits of an optimized user experience Learn about the impact of providing a good user experience to your employees. In this session, we cover how ServiceNow can help you achieve goals centered around an optimized user experience.
The Power of AI |
|
How Expert Services can help you on your generative AI and Now Assist journey Wherever you are on your generative AI and Now Assist journey, this webinar describes how Expert Services can help you assess your readiness, and implement and optimize the Now Assist solution. This session is for anyone interested in learning about how to unleash the power of Now Assist.
Dive into action with Now Assist for Creator Workflows Learn how Now Assist is helping Creator Workflow teams code and flow better. We dive into how Now Assist is making ServiceNow a seamless platform to work with. This session is for anyone interested in Now Assist and its impact in the Creator Workflow ecosystem.
Driving Business Transformation with ServiceNow AI Agents Are you overwhelmed by the buzz around AI agents and unsure what really matters for your business? In the age of digital transformation, the dream of AI-powered business transformation has often been hindered by siloed systems, fragmented tools, and disconnected workflows. Join us in this webinar to discover how you can break through these barriers with ServiceNow AI Agents that don’t just assist—they take action. These agents go far beyond chatbots, driving exponential productivity by autonomously executing end-to-end workflows across your entire business. In this webinar, you'll learn how ServiceNow is pioneering the way for Agentic AI for the Connected Enterprise. We'll demystify AI agents, showcase a live demo of how ServiceNow uses AI Agents internally, and explore how these intelligent agents can transform your operations by seamlessly integrating and automating workflows.
Voice of our Customers How Deutsche Telekom IT automates ServiceNow app deployment Discover how Deutsche Telekom has mastered the art of rapid and efficient deployment of multiple ServiceNow apps. In this technical session, you'll explore best coding practices and gain valuable insights into replicating this streamlined app automation deployment model within your own team.
360 Exchange: Learn from Deutsche Telekom IT's experience with ServiceNow app deployment Deutsche Telekom IT has developed a systematic approach to app development. In this discussion, get ready to ask your questions to Deutsche Telekom IT and their assigned principal technical consultant and get tips and tricks on app development to apply to your own environment.
Accelerating productivity and employee experience with ServiceNow AI Agents: Eaton's journey This insightful webinar showcases Eaton's transformative journey with ServiceNow AI agents, featuring a live prototype, lessons learned, and the pivotal role of the ServiceNow AI Center of Excellence (PACE) in accelerating AI adoption for enhanced productivity and employee experience.
Transforming the experience of 90,000 employees with GenAI at LTIMindtree LTIMindtree transformed the experience of 90,000 employees using GenAI through themes like "AI in everything and "AI for everyone,". The organization developed Canvas.AI, a GenAI powered ServiceNow solution aimed at enhancing employee experiences. Integrated into ITSM and HRSD, it delivers personalized support through Now Assist and Virtual Agent Agent.
|
Register for future Expert Services events
