VR Symbiosis of Watch Topics, Remediation Efforts and Remediation Task Rules Recommended Practices

[Eliz Skogquist]

Our "Success with Vulnerability Response" series of recommended practices deep-dive webinars continues. On July 11&12, Lisa Henderson, Sr Staff Software Engineer and I presented how to use Watch Topics, Remediation Efforts, and Remediation Task Rules together symbiotically to manage the different types of vulnerability remediation to more intelligently manage your vulnerability risk.  There are benefits to both old and new environments, and this webinar will showcase how they all work together.

This webinar is beneficial for Vulnerability Managers and Vulnerability Analysts.

The agenda: 

• Vulnerability remediation types
• Symbiosis
  • Watch Topics
  • Remediation Efforts
  • Remediation Task Rules
• Conceptual VI lifecycle
• How to set up a new VR system
• How to modify an existing VR system

The recording can be viewed here:

Resource Links shared in the webinar

ServiceNow Documentation

•Explore the Vulnerability Manager Workspace

•Use Watch Topics in the Vulnerability Manager Workspace

•Use Remediation Effort records

•Create a remediation effort in the Vulnerability Manager Workspace

•Vulnerability Response remediation tasks and task rules overview

Community

•Business Use Case/Scendario - Remediation Effort