Transformed, Not Replaced:ServiceNow’s 4th Annual Workforce Skills Forecast Report

Which AI skills matter most—and where? The 2026 Global AI Skills Market Analysis from ServiceNow and Pearson reveals how demand is shifting across countries and sectors, which industries face the greatest transformation, and the jobs in highest demand over the next 5 years. Position yourself for what's next.

Find all the data behind our geo-level presentations here: 

https://servicenow.swoogo.com/AIWorkforceSkills

And attached, find the slides presented during the AI Learning Days sessions (coming soon), as well as a summary of workforce skills data by region.

Drop your questions in the Community for: 

@Martin Hill (EMEA), @williamsim (APAC), @Sara Lindsey (AMS)