Join Eliza Orchard to discover how to build and integrate custom AI capabilities directly into your ServiceNow workflows. This session combines conceptual foundations with hands-on demonstration, showcasing a live build of a document-processing skill and usage of AI Agent Advisor for automation opportunity discovery and AI Agent creation.
You'll learn:
- How to architect custom AI experiences that integrate seamlessly into existing processes
- Document processing techniques for extracting and acting on unstructured data
- How to use AI Agent Advisor to identify high-impact automation opportunities and automatically generate AI Agents and their tools
- Real-world implementation patterns from concept through deployment
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