Hi @baig_rh ,

You should configure the data certification in correct way, you need to just twik your conditions.

Refer the below docs, which may help you alot on this.

https://www.servicenow.com/community/in-other-news/what-is-the-data-certification-plugin-and-how-can...

https://www.servicenow.com/community/now-platform-blog/servicenow-data-certification-demo/ba-p/23327...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

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