Interesting question @Kelli Tomasino !

We are struggling to design easy access to our services through the EC mega menu right now.
I think we hope to achieve the same as you Kelli, that is too not show all "third level" topics on the mega menu to make it less cluttered for our audience.

But at the same time we want to provide our audience with all the services we have available.

In the example the "third level" topic Computers is no longer shown in the mega menu, but we (and I think also Kelli) would like to show the Computers topic in the all items display when you click on Hardware.

I tried to illustrate our wish in the screenshots below.

Would this be possible (without too much customisation)?

Yes - this is exactly what we are looking for! We want our employees to be able to get to the 3rd level categories once they are within the 2nd level topic page but don't need them all to be shown on the mega menu. @Community Alums  does your solution allow this to happen or is it something we need to customize?

Hi there,

Interesting question. Haven't seen an out-of-the-box configuration option for this. Avoiding cloning/editing widgets, you could hide the 3rd level using CSS, though this doesn't look really good from UX perspective. Though maybe it does suite your case.

Kind regards,
Mark

So in your example we would want level 3 to show under Hardware, Software and Network but to not have them show for the other 3 (while still having the 3rd level once you click into the 2nd level topic). Hopefully that makes sense!