Ahhhh

Leaving it blanc will make the message be ignored. Just tested this on my PDI.

Though working if I just hit a ".". So the theory of the sys_ui_message works, though just not with blanc value. Also tested with " ", that does work on Service Portal but does not work on Platform UI.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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Ohhh.

What could be the exact config for my sys_ui_message. Could you please paste the screenshot of yours.

Tried, though because the blanc value it is ignored:

find_real_file.png

Tried with a ".", works so the getMessage theory is oke.

find_real_file.png

Only works on SP:

find_real_file.png

Of course you could also go for editing the Script Include like I described. Though I personally would avoid changing the Script Include if possible (then it's not out-of-the-box anymore and updates from patches/upgrades will ignored).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

Thank you Mark.

Renu9
Tera Contributor

Hi Mark, 

I created the same sys_ui_message. But still the original value is displaying in description . Could you please suggest what is missing here

find_real_file.png