Hi All, I have a requirement on the HR Workforce Admin table. There is a form section/tab named "Out Counselling Details" (backend name: outcounseling_details). I need this section to be visible only for members of the following groups: - SYNE-Out-Co...
How to configure a cascading Interactive Filter for Service → HR Service → HR Category on a Universal Request dashboard?I am trying to configure a Cascading Interactive Filter on a ServiceNow dashboard based on Universal Request [universal_request].M...
Hi all- wondering whether anyone had come across a good solution for instances where Employee Relations investigations are managed by an "agent" based not in HR, but in the line of business in which the complainant is based? The typical set up of a ...
Hi Community, I am working on an HRSD Consultation HR Service requirement and need some guidance on the correct OOTB configuration/customization to address it. Requirement:Currently, when a Consultation HR case is created, the Opened for field is bei...
Hi Team - can anyone please help me on this task .where exactly i need to remove and what to to be added please provide me tables names Hi Community,I have an HRSD requirement to remove the existing A&P routing and security rules for employees wi...
Hi everyone, We have this business requirement:- Create classes and courses on SuccessFactors LMS via ServiceNow Record Producer- The SuccessFactors requires a CSV file that must be sent on their SFTP server I am looking for possible solutions on thi...
Hi everyone, I’m new to ServiceNow and trying to understand where HR Service Delivery actually fits within a company.Could someone explain in simple terms what HR Service Delivery is designed to help with and what problems it typically solves?I’d als...
Hi Community, We have a business requirement to show the 'Record History' tab to every user having sn_hr_core.basic role assigned to them. We tried by creating a Read ACL on the sys_history_set table and assigning the role to it but unfortunately, it...
Looking for some advice on decommissioning of services as unsure of best practice in ServiceNow. For background: In BMC Remedy (our ITSM solution), when a service is decommissioned we export the service so we have a copy on hand (stored in SharePoint...
Hi All,Exploring ServiceNow HRSD otto OOB skills in our customer instance.Getting following errors, attached screenshots as your references.Case Summarization : Case Resolution: Any support. Please assist in here.
Hi, Newbie here. I can see how to limit read/write access by group/role at the record level based on the COE. Is there a way to do it at the field level? Eg, only HR can read the Salary field We're hoping to avoid having to do it directly by ACLs...
I'm facing an issue with non-admin users who have the sn_hr_core.case_writer role.These users are trying to create HR Cases for inactive employees by searching using the employee ID. However, the inactive users are not appearing in the employee refer...
Hi Community,I have a requirement to provide a user-friendly UI for an Record Producer in Employee Center.I have created a custom page in Emplyoee Center with the desired design/UI for the Record Producer.When I open the custom page record and click ...
Hii Team we are facing an issue while case creation if we search user with emp ID in subject person , not showing anything Both active and Inactive should be show at case creation configuration also , emp ID search is added , but in subject per...
I'm facing an issue with non-admin users who have the sn_hr_core.case_writer role.These users are trying to create HR Cases for inactive employees by searching using the employee ID. However, the inactive users are not appearing in the employee refer...
