In the unguided simulator, under the task 'HR Knowledge Management', while impersonated as Abel Tutor, you are supposed to create a Travel Advance Request, which, from the previous steps, is supposed to be configured such that every required detail i...
Hiwe need to make bold on word in virtual agent greetings for suppose" Hi, welcome to virtual agent"In this Welcome should be in bold styleBut our message does not store in sys ui message tableIt is directly given in the virtual agent flow and embedd...
HiIn HR agent workspace there is a section/relationship( as attached screenshot) named "Cases opened for user(50)" which is set the limit to 50 in default even though opened for have more than 50 cases , we need to edit /increase the limit so that al...
Hi we have a req where new field "created by group" field should copy the value from "Assignment group"Here there are 2 cases1. if we are creating case from Record producer it should be " assignment group = created by group"so what process can be don...
Hello, We are currently looking at implementing the Anonymous Report Center. Can someone clarify whether it is possible to modify the Report Misconduct form in the ARC so that it is different to that in the standard service catalog? If so, where is ...
Hi everyone please i would like to write a BR to exclude exteranl users from seeing the offboarding case here is the script but still didn t work(function executeRule(current, previous) { var userId = gs.getUserID(); gs.info('[HR VISIBILITY...
HiIn HR agent workspace, we have an issue, the comments which we post there, and when we click on "save" button , the note was saved but text still appears in compose text box and text box did not clear(please refer below screenshot)so we need to cle...
I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card?
SERVIÇOS DE RH NO SERVICENOW - Guia prático para POs (sem tecnês)O grande desafio do RH é explicar, de forma simples e sem virar aula técnica, como os Serviços de RH funcionam no ServiceNow para POs que estão chegando agora ou que não vivem o dia a d...
Hi All,We are using similar to Popular items widget in Employee Center which shows all the popular catalog items.Our requirement is to add "heart-my favorites" feature which let users to add Cat items to my favorites. my question is-How I can add thi...
Hi Community, i was asked to make a report to easily identify which Group is managing which HR service on the Dashboard. i've used "sn_hr_core_hr_service_assignment_group" table is this correct? or is there any other way to make it.also in sn_hr_core...
Hi Community,We are using an Order Guide in Employee Center / Service Portal and have noticed the following behavior:In the Choose Options step of the Order Guide, when a user expands (opens) one of the included items, the page automatically scrolls ...
Hello Community, I have a lookup select box variable which is refering to Choice table. The options of this variables are translated to different language . When user from japan is trying to raise case , they are getting all the fields and their opti...
In our company we are offering Googlesheets as additional export option. In the list view -> Export in standard UI we were able to extend the Export option in the Context Menu list by adding a new Dynamic Action. In HR Agent Workspace the Export butt...
I have two questions in regard to Manager Hub configurationMy first question is about the Overview page, in the Manager Hub Team Brief's Widget Instance Options, there is a place for "Task ID" and "Approval ID". What configuration settings are these ...
