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05-12-2020 10:01 AM
OOB Pattern Designer has this kind of operations to switch between users. There are 2 Operations "Change User" & "Unchnage user" which you can make use for your scenario.
Refer to below SNOW documentation links.
Hope these help you.
If this solves your problem, please mark my comment helpful and accept the answer...
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05-12-2020 12:01 PM
Hi Sid and thanks for the reply.
I should definitely check this out and see where it takes me. I'll do an update if it solved my issue later.
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10-15-2020 07:06 AM
Hi
Reiterating here to check if this helped?
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10-15-2020 07:28 AM
Hi and sorry for not answering earlier.
Apperently this switch and unswitch user have some issues and there is a KB article on that. https://hi.service-now.com/kb_view.do?sysparm_article=KB0852200
Doing what is suggested in this article helped me and it did change user. But I need to run the file using sudo -u <user> <filename> and that seems to be an issue as far as I know.
So the above KB article does NOT switch user as I wanted but it did change the user.
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10-15-2020 07:30 AM
Fanstastic. Mark your answer correct so our community can be helped by this.
Thanks,
Ashutosh
