We are using Azure Cloud Discovery on a Zurich system. We have successfully set up Azure authentication using a service principal and have created a management group with the id "mg-firstonsite-root". We create a cloud service account using this mana...
I have extended the OOB Network Switch pattern to get the Wireless access points (WAP)and have added the following set to create the relationship, per other patterns. The switches are created just fine with the Devices Neighbors populated however th...
I would like to confirm whether it is possible to copy the complete body of an inbound email to the Incident Description (OOB String field type) field when creating an Incident through Flow Designer.The inbound email body contains both plain text and...
Hi Team,I want to add managed by group in the payload of VMWare whenever i run the discovery, in discovery status ECC Queue, i select queue = input and in name i select the tags.When i check the ecc queue payload, it has a field of "support by" of t...
Hello all, Can someone please help me to understand this error?
Hi everyone,I am investigating the renewal process in Certificate Inventory and Management (CIM) and would like to better understand the behavior of the Manual Renewal TaskBased on my investigation:For the Auto Renew Task (sn_disco_certmgmt_renew_tas...
Dears,According to the default Maintenance rule, the primary CIs referenced in a change request will be automatically added to the table em_impact_maint_ci during the service window to mask or suppress related events. If the referenced CI in the chan...
This a "Pattern Designer" question. This JSON is pulled via API into the Pattern, I'm just showing here one record: {"name": "aaa-cr-network-it.hub-bbbb-001-vnt","id": "/subscriptions/111111111-e23d-4322-8b22-056c83022222/resourceGroups/aaa-pr-networ...
Hi, We are seeing the AMB client disconnected after connecting issue in few Mid Servers, how to fix this issue. I have restarted the Mid Server by logging into the server but still issue is not resolved.
Hi All , Can anyone help me :What out-of-the-box decision table is available for the write-off criteria in the ServiceNow FSO module, and how is a write-off case created?
I'm hoping someone can help me out on this.Following the Kubernetes discovery using patterns documentation, I have created a Discovery Schedule for each k8s Cluster we have. I have created a unique Serverless Execution Pattern for each of those Disc...
Currently I'm working on Now Assist AI Agents. We have a requirement to build AI agent to handle events and create alerts based on the Events. Idea is like my agent should trigger whenever Event occurs. But I can't able to use em_events table at Now ...
We have several cloud schedules created. All of them completed successfully and then trigger the corresponding VM Configuration Item discovery schedule. However, for one of them the cloud resources discovery completes successfully and finds 39 VM Ins...
Hi Team,We are reviewing vendor records in the core_company table and have identified several suspicious entries such as:Person namesHardware model numbers (e.g., KBG40ZNS128G)HTML/CSS/JavaScript textCopyright strings (e.g., "2023 ABBYY Development, ...
Hi all, Can you please explain for each AiOps feature listed below how it is concretely used in the platform?E.g. for "Predictive issue detection" where the detection output is shared? Where is it visible?Same for the others: Benefit Feature UsersPr...
