Hi Team,I'm currently preparing for the ServiceNow Certified Implementation Specialist (CIS) – Discovery certification.I've reviewed the product documentation and training material. Please anyone can suggest If I still I need to complete any content....
Hi all,I have found several good posts showing how to build custom SNMP Discovery patterns, such as examples for Axis cameras.Is there a shared library, GitHub repo, or community project where people share actual working SNMP discovery patterns? It ...
Discovery schedules are not triggering as expected when the previous discovery schedule is canceled, despite the "Even if canceled" option being enabled in the schedule configuration. Based on the expected behavior, subsequent discovery schedules sho...
Hello everyone, we have an issue in which Agent Client Collector is connecting to the wrong instance.To give a background, we have three instances: Dev, Test, and Prod. We have first started testing ACC in our DEV environment, so we enabled the WebSo...
The MID Server is up and communicating successfully with the ServiceNow instance. Heartbeats are working, ECC Queue messages are processed, and system commands (restartService, grabLog, grabSettings, load_ip_access) are executing successfully. Howeve...
Hi All, I have a requirement from client that azure, aws & OCI brings specific tags and values with SGC & Cloud discovery , but client want to create a tag based application services and add those to a Business service , OOB docs does not speake abo...
Hi,I am trying to create Service map using machine learning process. I am new to the Machine learning.As of now, We have completed the pre-requisites of Machine learning on ServiceNow instance and I can see suggested M/L candidates on Service mapping...
Current SetupEvent creates an Alert.Alert creates an Incident and Case.We use the OOB active interval (evt_mgmt.active_interval) of 4 hours.If the same event reoccurs:After 4 hours → a new alert is created.Within 4 hours → the existing alert is reope...
Parse Category — Core Linux Operations Config : Command, Parsing Strategy (Regex/Table/Delimited), Regex, Name1)Parse Command Output(Parse · SSH command + parse in ONE step)Run SSH command AND extract a specific value in a single step. Replaces the ...
Hi everyone,I have a question regarding the expected behavior of MID Server validation.When I click Validate on my MID Server, I expected the MID Server to briefly go Down while processing the restartService and Invalidate SystemCommands, and then c...
Hi everyone,I'm facing an issue with a MID Server that has been in the Validating state for more than 12 hours.EnvironmentMID Server: mid_demoUsed for AWS Cloud DiscoveryCurrent observationsMID Server process is running on the EC2 instance.ECC Queue ...
Dear All, Those who are using Service Mapping presently in their respective organizations. I am looking forward to understand practical and day to day usage and benefit of having Service Maps. Regards,Kunal Kotak
Recently, we have moved the servers from on-premesis to Cloud. When we are trying to discover them using the account based and IAM-role based. We discovered the Virtual machines successfully. when we are trying to discover the account-based, we are g...
Hello all, Good day!I was asked by my customer to start working on "System Security Centre".I know what it is, but I have below questions.1. How to work on it and secure our instances2. What are the key and first look-into elements in it and how to n...
Hi Team,I am currently investigating an issue where multiple computer records received from Intune are updating a single CI in the CMDB.As part of the analysis, I have verified the following:The Intune records have different source native keys.The co...