There are currently 768 servers where the CMDB status is marked as both Retired and Installed. As part of the monitoring policy cleanup, we need to retain only the servers with Installed status and remove the Retired entries from the policies. Could ...
Hi , We have opsgenie configured to generate incidents.Support team is manually updating the configuration item on incident.Does the connector support auto mappings of related CI.Anyone aware ? Note:Event management is not installed.
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
We have implemented an AWS Load Balancer in front of two MID Servers. When the load balancer receives SNMP traps, it forwards each trap to one of the MID Servers, which then processes the trap and inserts the corresponding event into the em_event tab...
Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...
I am trying to identify the root cause of this mismatch and understand what is driving these status updates. Context: - Environment: ServiceNow Discovery / CMDB - CI Classes: (e.g., Computer, Cloud Service Account,Hi Team,I am working on CMDB lifecyc...
If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing whether its servicenow,manual entry,sccm i want to know what exactly happens in background
Hello Everyone, How do we bring Azure DevOps Pipelines in ServiceNow. We are not using 'Cloud Service Catalog' for now. Is something we need to manually import in Pipelines ? or any other method ? Thanks
Linux server is being incorrectly classified as an Out-of-Band (OOB) device. What could be the possible causes and help me to resolve the issue. I have verified the audit history for the servers which were affected and could see for the same server'...
Hello Everyone,I'm trying to understand the difference between sn_discovery_patterns and sa_pattern. Both appear to point to the same Pattern table, so I'm curious about their specific purposes and use cases.Could someone help clarify the distinction...
We are trying to add a new Variable Set for the Cloud Catalog Item part of Cloud Provisioning and Governance product implementation. Created variable set in CPG Application Scope. Able to see the variable set in Cloud User Portal but not in Admin Por...
Hello Experts, We are trying to go CA Trust Certificate Discovery. And I know the document says for External CA Types below and credentials based on what CA Type we select. But what if the CA Trust for Internal ? How do we connect to it? Thanks
Hi In AWS Cloud Governance, we use:Cross Account Assume Role ParamsOrg Assume Role Params to enable credential-less discovery.For Alibaba Cloud Discovery, the documentation mainly explains access using Access Key credentials, but does not clearly co...
Hi all,We need assistance with mapping applications that are routed through F5 XC / F5 Distributed Cloud in ServiceNow Service Mapping.Current situation:The application is accessed through an external URL.Traffic is routed through F5 XC HTTP Load Bal...
Hi Community, We have go live with Network Discovery on Previous Month in our Horizontal Discovery. But we are Seeing that Although there are around 13k active and deployed Windows Servers are there but we have seeing that only few Hundred Windows Se...