Hello Community, We are using ServiceNow Discovery with multiple MID Server zones and are facing challenges regarding CI lifecycle management and CMDB Health. Our environment is highly dynamic (SDDC/virtualized infrastructure), where servers and VM i...
Hello Everyone, I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. The problem is I wasn't able to validate the ...
Hi All, Wondering what out of the box options are available in ServiceNow Discovery to help identify IBM Middleware products that are installed with no running processes. Is this achievable without customization and can all the usual asset managemen...
Hello, We are integration with SCOM 2012 and event management .Now We have SCOM 2022 instance also, they are migrating the agents from 2012 to 2022 phase by phase.What is the best practice , do we need to use a separate mid server or can we can bo...
Hi, I'm creating a de-duplication template that use a script in the condition. The script create an array of sys_ids but it seems that the template is not using it and apply on all the de-duplicate tasks of the class instead of 20 I return in the sc...
I have a requirement to enable OCI OS/server layer discovery in my company, we already have OCI VM discovery via API credentials.Has anyone implemented this discovery? could anyone give some guidance?We also have on-prem discovery. How can we use o...
Hi everyone, I'm working on modelling IBM API Connect in ServiceNow using Service Mapping, and I'd love to hear from anyone who has done something similar. What I've found so farIBM API Connect is made up of four subsystems: Management, Gateway, Port...
Hi,There was an upgrade done to the service now instance and mid server (zurich-07-01-2025__patch12aw44-10-23-2026_10-26-2026_2344). After that when I tried to execute the action, it shows error as the "credentials are missing".As I've also verified ...
We are attempting to correlate alerts generated from the same location based on the Configuration Item (CI) within a 15-minutes timeframe. We have implemented the approach below, but it is not working as expected.• We created an Alert Correlation Rul...
I have a requirement to display a cumulative monthly EOL software count in a bar chart using Platform Analytics.For example:Month EOL count for month Expected bar valueJanuary300300February200500March100600 So, instead of displaying February as 200, ...
We need help discovering the Nutanix components. We have configured the Basic Authentication credentials and created a serverless schedule using API Service Discovery. However, we are not receiving any input probes from the destination.Could you plea...
Hello,I would like to get your guidance on the best approach to retrieve End of Vendor (EOV) information from Cisco and Meraki devices and populate this data accurately in the CMDB.Specifically, I would like to understand:What is the recommended way ...
Hi everyone,I am working on Cisco CallManager Discovery and have reached a point where I could use some guidance.The Cisco CallManager pattern connects through SSH and successfully retrieves information such as the hostname, version, node role, and c...
HelloI hope you are all doing wellI m looking for exercices to practice : Busines rules - ui policies - ui actions - script include ... => If someone has any ressources please share Thanks,
Hi Community,I am working on discovering Cisco ISE virtual appliances hosted on VMware.VMware Discovery can identify the virtual machines and their hosting infrastructure, but I also need to classify the Cisco ISE appliances properly in the CMDB. I c...