Hi,

Check this website. Maybe you will find some interesting information.

https://community.servicenow.com/community?id=community_question&sys_id=cbdf07a5dbdcdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

Hi everyone that has replied so far; you've all been very helpful! I am currently in the testing phase and running into some other issues with other rules, so I cannot yet say which one of you have provided me with the answer, but I'll definitely mark you all as helpful. Thanks so far! Hope I don't need to get back to this for now 😄

Hi Danny! Thanks for providing me with help as well! Sadly I had to abandon the project due to other priorities and I never did find the answer. I hadn't used the flow designer back then, so if we ever do pick this up again (We're moving to CSM hopefully this year) then that'll be a great help.

I'll mark your reply as answer for this thread 🙂

Kind regards,

Marissa

Hi,

That's very kind of you, but if that answer doesn't actually work in your context of question, then it doesn't help the community out. Especially on a year old thread.

Take care!